Are you passionate about creating seamless digital experiences that engage users and deliver results? At Findel we’re looking for a Digital Experience Executive to join our UX team and play a key role in enhancing our websites and email campaigns.

Reporting to the Head of UX Development, you’ll work closely with the UX, Brand, and Tech teams to ensure our digital channels are clear, accessible, and engaging. You’ll shape user journeys across our websites and email campaigns, combining UX thinking with hands-on technical skills in Umbraco CMS, HTML, and Dot Digital.

Your role:

• Build, update and maintain website content using Umbraco CMS and Builder.io, focusing on usability, accessibility, and UX best practices.

• Create and execute onsite campaign content aligned with brand and marketing objectives.

• Apply UX principles to structure content, navigation, landing pages, and calls to action.

• Deliver responsive, accessible, and SEO-compliant HTML email campaigns.

• Create and manage automated email journeys using Dot Digital and Fresh Relevance.

• Execute eCRM strategies including A/B testing, segmentation, and personalisation.

• Analyse campaign performance and provide data-driven optimisation recommendations.

• Conduct quality assurance and testing across devices and browsers.

• Optimise landing pages using data insights and wireframes.

• Collaborate with Brand, BI, Buying &Merchandising and Digital teams to ensure campaign consistency.

• Use analytics and user feedback to improve web and email content.

About You:

Essential skills & experience:

• 2–3 years in digital marketing, with 2 years in eCRM

• Hands-on experience with Umbraco CMS and Builder.io (or similar enterprise CMS)

• Strong understanding of UX principles, accessibility standards, and responsive design

• Proficient in HTML for email and web development

• Experience with automated email journeys and personalisation tools (Dot Digital, Fresh Relevance)

• Skilled in design tools such as Figma, Canva, or Photoshop

• Analytical mindset with experience using BI dashboards and Google Analytics

• Ability to translate business needs into intuitive digital content

• Understanding of SEO fundamentals and commercial awareness

• Excellent attention to detail, communication, and prioritisation skills

Desirable skills & experience:

• Familiarity with CSS, especially Tailwind CSS

• Knowledge of GDPR and digital compliance

• Experience with UX research or usability testing

• Passion for digital innovation and awareness of emerging AI trends

What’s in it for you:

Competitive salary & benefits package including:

• 25 days holiday

• Birthday holiday

• Contributory pension scheme

• Employee Assistance Programme, including online GP & well-being support

• Volunteering Leave

• Staff discounts

We support hybrid working, with 3 days per week at our collaborative workspace in Hyde, Greater Manchester. Our culture is friendly, welcoming and supportive, and we believe work should be fun.

About Findel

Findel is an eCommerce educational resources supplier in the UK and International schools and nurseries marketplace. We own several general and specialist educational brands; Hope, GLS, Davies Sports, Philip Harris, Spa4Schools, A-Z and LDA.

We look for people who want to inspire future generations of learners and who will play a part in moving Findel forward for the greater good. We recruit people who stand out from the crowd, take responsibility for seeking out what adds value and think outside the box.