Business Intelligence Analyst

We have a fantastic opportunity for a Business Intelligence Analyst to join our team on a fixed-term contract, starting in March 2025 for ca. 11 months.

Reporting to the Head of Business Intelligence, you will provide key insights to drive data-informed decision-making across the business. This role works closely with the go-to-market teams and plays a vital part in supporting Account Based Marketing (ABM) and Customer Relationship Marketing (CRM) delivery and analysis.

Your role:

Some of the responsibilities of this exciting opportunity include:

Business Intelligence (BI) Development & Reporting:

• Develop and maintain Power BI dashboards and other BI outputs.
• Collaborate with stakeholders to explain and interpret insights from BI outputs (e.g., Growth/Business Unit performance).
• Respond to ad hoc requests for data and insights.
• Ensure dashboards and reports are accurate and delivered on time.

CRM Management:

• Build and maintain CRM activities and reporting processes.
• Ensure the CRM platform is up-to-date and running efficiently.
• Meet deadlines and maintain effective CRM activities.

Data Quality & Innovation: 

• Drive improvements in data quality to enhance reporting accuracy and insights.
• Explore AI opportunities to enhance business intelligence capabilities.
• Select and optimize BI tools and methodologies.
• Recommend KPIs and measurements that align with business objectives.

About You:

We’re ideally looking for the following skills & experience:

Technical Proficiency:

• In-depth experience with Microsoft analytics stack, including SQL Server, Power BI, DAX, and SQL.

• Advanced Excel skills for data manipulation and analysis.

Communication:

• Exceptional verbal and written communication skills to convey insights and influence senior stakeholders.

Problem-Solving:

• Strong attention to detail with a logical and inquisitive approach to identifying and solving problems.

Commercial Focus:

• Demonstrated ability to drive business results through data analysis.

Self-Motivation:

• Proactive and self-driven, continuously challenging and improving insights and outputs.

Time Management:

• Strong ability to prioritize tasks in a fast-paced environment, ensuring deadlines are met.

What’s in it for you:

Competitive salary & benefits package including:

• 25 days holiday

• Birthday holiday

• Contributory pension scheme

• Employee Assistance Programme, including online GP & well-being support

• Volunteering Leave

• Staff discounts

We support hybrid working, with 3 days per week at our collaborative workspace in Hyde, Greater Manchester. Our culture is friendly, welcoming and supportive, and we believe work should be fun.

About Findel

Findel is an eCommerce educational resources supplier in the UK and International schools and nurseries marketplace. We own several general and specialist educational brands; Hope, GLS, Davies Sports, Philip Harris, Spa4Schools, A-Z and LDA.

We look for people who want to inspire future generations of learners and who will play a part in moving Findel forward for the greater good. We recruit people who stand out from the crowd, take responsibility for seeking out what adds value and think outside the box.

• To find out about Findel, our vision, values and all the great things we do to support communities and the environment, please visit: https://www.findel.co.uk/