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Key Account Manager

Field Based


Job description

We have a fantastic opportunity for a Key Account Manager within our Early Years sales team, based in the South East. We’re the one-stop-shop for educational supplies; we provide all of the products schools and nurseries need, delivered when they want them, at highly competitive prices.

Reporting to the UK Sales Manager for Early Years, your role encompasses two key areas – retention and growth of existing customers, as well as acquisition of new business opportunities. You will take ownership of the following:

• Continually build and grow a pipeline of opportunities, moving through the sales cycle from initial contact to closing the opportunity.

• Build trusted business relationships at a senior level, including leading high value negotiations and resolving any issues effectively.

• Maximize the potential of our trading customers, through proactive initiatives, strong communication and offer of products and solutions.

• Recommend and drive usage of our digital solutions eg. SMART ordering.

• Be a brand ambassador within the marketplace, supporting Early Years events s & customer advisory boards.

• Work closely with Findel’s internal support teams to ensure that our customers have the best possible support and the potential of commercial agreements are maximized.

• Report on and interpret key customer and market metrics, using our CRM and other systems to better understand and manage customer’s trading behaviour.

The Person

We are ideally looking for the following skills and experience:

• Proven successful account management experience.

• Experience of winning new business.

• Strong communication (both written and verbal) and interpersonal skills.

• Ability to build trusted relationships, professionally and at all organisational levels within a customer’s structure.

• A confident, persuasive and professional manner.

• Ability to negotiate and problem solve.

• Ability to deliver engaging sales presentations, both internally and externally.

• Strong commercial awareness and understanding of a digital business.

• Ability to work independently, collaboratively and as a team.

• Ambition to learn, develop a professional sales career and grow professionally.

• Drive and determination to achieve results and excellent standards.

Competitive salary and benefits package including 25 days holiday plus an additional Birthday holiday, contributory pension scheme and staff discounts.

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